The study describes the problems of social tension factors measurement and estimation in cities and its actual state in Omsk. The empirical basis of the study is the data of the sociological survey which was conducted by the Omsk Regional Center of Public Relations together with the Sociology Department of Dostoevsky Omsk State University. Nine hundred seventy five people from five urban districts of Omsk were interviewed during the survey. Data analysis was carried out using frequency analysis methods and contingency tables. The significance and essentiality of the differences were estimated using the chi-square and Cramer’s V criteria.

Age and education turn out to have the most significant impact on respondents’ opinions; people with secondary or higher education are more often dissatisfied with the situation in the region, as for the age criterion, the group from 30 to 44 is the most dissatisfied one.

The ranking of problems by importance from respondents’ point of view was done on the basis of frequency analysis. The leading positions are occupied by the social and economic problems such as low salaries, consumer goods prices, infrastructure of the city and housing and communal services, as well as the bureaucracy of local authorities. Judging by the protest potential of the Omsk citizens, it was concluded that the population is dissatisfied with the work of the local government.

However, the protest potential is estimated as low, which is partially explained by the growing negative migration balance. As a result, we offered recommendations how to improve monitoring and analysis of social tension factors in the city.