COMPARISON OF ATTITUDES OF DAGESTANI STUDENTS AND KRASNODAR REGION STUDENTS TO THE RESOLUTION OF CONFLICTS WITH THE PARTICIPATION OF A MEDIATOR
Abstract
The article presents the results of a socio-psychological study of student’s attitudes towards conflict resolution with the participation of mediators. The readiness of the individual for various options for resolving conflicts and the ability to turn to mediators in various situations are meant by these attitudes.
Empirical study sample: 159 university students (77 from Dagestan and 82 from Krasnodar Region). Methods of empirical research: «Thomas-Kilmann Conflict Mode Instrument - tki-r» (adaptation by N.V. Grishina); interview; questioning; list of personality traits of a mediator. Statistical methods: descriptive statistics, comparison method (Student's t-test).Substantive differences in the cognitive, emotional and behavioral components of attitudes towards conflict resolution of the respondents of the compared groups were revealed.
Krasnodar region students are characterized by independent conflict resolution, low importance of the social context, lack of understanding of the cultural traditions of mediation, and a willingness to turn to professional mediators. Dagestani students are characterized by knowledge of traditional mediation practices, low readiness to turn to professional mediators. The role of the social environment and the social status of a mediator is high.
Culturally determined preferences of different types of mediators in different conflict situations, specificity of the expectations of students to the personality of a mediator, his psychological and professional characteristics were revealed.
The obtained results can be used to take into account the ethnocultural specifics of conflict participants in the professional activities of mediators, in their training and education. The research results also can be used for the organization and functioning of the Mediation and Psychological Services in universities.